NEXT-GEN CUSTOMER EXPERIENCE MANAGEMENT

Yumpingo & Toast Integration

Yumpingo’s direct integration with Toast’s POS and management system helps restaurant teams improve food and service execution, improve operational efficiency, and create better customer experiences.

8-4

Start capturing real-time feedback within days of enablement

Toast

Yumpingo collects guest feedback data from all on-premise, delivery & off-premise orders via either a Yumpingo One device, post-dine email and/or QR code.

Up to 70% of customers leave a review of their experience, without brands needing to incentivize customer feedback.

2-4

Smart Surveys capture feedback on actual items ordered. Guest feedback data is captured across every dish, shift, server, and service style.

3-4

This integration offers digital bill capability and a pay-at-table option through an integrated Order & Pay provider.

How Toast integrates with Yumpingo in 3 easy steps

Step 1:

 

Toast sends menu items ordered (and server-level information if applicable) to Yumpingo's Customer Experience Management Platform.

 

Find out more about Integrations >

Step 2:

 

At the end of their experience, customers provide feedback using Yumpingo's 1-Minute Smart Survey via a Yumpingo One device, QR code, or post-dine email.

 

Find out more about Smart Surveys >

Step 3:

 

Yumpingo then provides brands with actionable insights based on customer experience data collected through Smart Actions.

 

Find out more about Smart Actions >

REQUEST A DEMO

Delivering ROI and valuable insights for your teams

Our platform delivers valuable insights for each level of the business - empowering everyone from senior leadership, operations, marketing, culinary, and front-line teams to execute their best food and service everyday. 

More happy guests.