NEXT-GEN CUSTOMER EXPERIENCE MANAGEMENT
Start capturing enhanced customer feedback whenever a reservation is made through SevenRooms. Yumpingo enables brands to improving experiences, grow brand advocates and boost profitability.
Yumpingo collects guest feedback data from all on-premise, delivery & off-premise orders via a post-dine email
Capture accurate, real-time and granular view on customer experience to menu item, site and shift levels
Improve experiences through strategic changes and frontline activities to increase guest satisfaction and deliver substantial revenue growth
Outcomes-focused customer experience for restaurant brands
Reduce unhappy guests by 34% by managing the root causes of dissatisfaction.
Deliver 14% more happy guests and boost word of mouth customer advocacy.
Helping you increase margins by 2.5% and grow guest happiness!
If a customer uses the SevenRooms reservation platform, SevenRooms sends customer details to Yumpingo
Shortly after their meal, Yumpingo sends a 1-Minute Smart Survey to the customer via a restaurant-branded email to capture customer satisfaction data
Yumpingo empowers a culture of continuous improvement with the right data, insights and actions delivered to the right people
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