NEXT-GEN CUSTOMER EXPERIENCE MANAGEMENT
Yumpingo & Paytronix Integration
Yumpingo captures feedback data whenever an order is placed through the Paytronix Order & Delivery platform or the Paytronix Customer Loyalty Program. This enables restaurant teams improve food and service execution, operate more efficiently, and create better customer experiences.
Start capturing real-time feedback within days of enablement
Capable of collecting customer feedback data from on-premise, delivery, and off-premise orders via a post-dining email.
Up to 70% of customers leave a review of their experience, without brands needing to incentivize customer feedback.
Smart Surveys capture feedback on actual items ordered. Guest feedback data is captured on menu items ordered and service provided.
Yumpingo helps retain loyal customers by automatically capturing & new customers' details and signing them up for a loyalty account, within the Paytronix platform.
How does Paytronix integrate with Yumpingo?
If a customer uses the Paytronix Order & Delivery platform or a customer loyalty program, Paytronix sends customer and order details to Yumpingo.
Shortly after their meal, Yumpingo sends a 1-minute review to the customer via a restaurant-branded email to capture customer satisfaction data.
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Delivering ROI and valuable insights for your teams
Our platform delivers valuable insights for each level of the business - empowering everyone from senior leadership, operations, marketing, culinary, and front-line teams to execute their best food and service everyday.
More happy guests.