NEXT-GEN CUSTOMER EXPERIENCE MANAGEMENT

Yumpingo & Olo Integration

Yumpingo’s direct integration with Olo’s Digital Ordering Platform unlocks off-premise performance insights by capturing feedback through Olo’s ordering channels - empowering frontline teams with customer data to drive improvements throughout the ordering experience.

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Start capturing real-time feedback within days of enablement

Increase execution quality, accuracy, and velocity to grow off-premise revenue.

Identify opportunities for menu engineering and development to help with ongoing cost savings.

Yumpingo aggregates and translates customer data into actionable insights for the business.

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How does Olo integrate with Yumpingo?

Step 1:

 

When an order is placed, Olo sends customer and order details to Yumpingo.

 

Find out more about Integrations >

Step 2:

 

At the end of their meal, Yumpingo sends a 1-Minute Smart Survey to the customer via a restaurant-branded email to capture off-prem experience satisfaction.

 

Find out more about Smart Surveys >

Step 3:

 

Yumpingo then provides brands with actionable insights based on customer experience data collected through Smart Actions.

 

Find out more about Smart Actions >

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Delivering ROI and valuable insights for your teams

Our platform delivers valuable insights for each level of the business - empowering everyone from senior leadership, operations, marketing, culinary, and front-line teams to execute their best food and service every day. 

More happy guests.