NEXT-GEN CUSTOMER EXPERIENCE MANAGEMENT
Yumpingo & Olo Integration
Yumpingo’s direct integration with Olo’s Digital Ordering Platform unlocks off-premise performance insights by capturing feedback through Olo’s ordering channels - empowering frontline teams with customer data to drive improvements throughout the ordering experience.
Start capturing real-time feedback within days of enablement
Increase execution quality, accuracy, and velocity to grow off-premise revenue.
Identify opportunities for menu engineering and development to help with ongoing cost savings.
Yumpingo aggregates and translates customer data into actionable insights for the business.
How does Olo integrate with Yumpingo?
When an order is placed, Olo sends customer and order details to Yumpingo.
At the end of their meal, Yumpingo sends a 1-Minute Smart Survey to the customer via a restaurant-branded email to capture off-prem experience satisfaction.
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Delivering ROI and valuable insights for your teams
Our platform delivers valuable insights for each level of the business - empowering everyone from senior leadership, operations, marketing, culinary, and front-line teams to execute their best food and service every day.
More happy guests.