NEXT-GEN CUSTOMER EXPERIENCE MANAGEMENT

Yumpingo & SevenRooms Integration

Yumpingo captures customer feedback data whenever a reservation is made through the SevenRooms reservations platform. This enables restaurant teams to improve food and service execution, operate more efficiently, and create better customer experiences.

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Start capturing real-time feedback within days of enablement

Yumpingo collects guest feedback data from all on-premise, delivery & off-premise orders via a  post-dine email.

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Up to 70% of customers leave a review of their experience, without brands needing to incentivize customer feedback.

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Smart Surveys capture feedback on menu items ordered. Guest feedback data is captured across every dish, shift, server, and service style.

How SevenRooms integrates with Yumpingo in 3 easy steps

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Step 1:

 

If a customer uses the SevenRooms reservation platform, SevenRooms sends customer details to Yumpingo.

 

Find out more about Integrations >

Step 2:

 

Shortly after their meal, Yumpingo sends a 1-Minute Smart Survey to the customer via a restaurant-branded email to capture customer satisfaction data.

 

Find out more about Smart Surveys >

Step 3:

 

Yumpingo then provides brands with actionable insights based on customer experience data collected through Smart Actions.

 

Find out more about Smart Actions >

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Delivering ROI and valuable insights for your teams

Our platform delivers valuable insights for each level of the business - empowering everyone from senior leadership, operations, marketing, culinary, and front-line teams to execute their best food and service everyday. 

More happy guests.